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Please provide as much detail as possible. Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
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- Home
-
Services
- Alternator Repair
- Auto AC and Heat Repair
- Auto Battery Repair
- Auto Battery Replacement
- Auto Inspection
- Auto Mechanic
- Auto Repair
- Auto Suspension
- Brake Repair
- Check Engine Light
- Cooling System Service
- Dyno Testing
- Engine Repair
- Exhaust System Repair
- Fleet Maintenance
- Fleet Repair
- Fuel System Service
- Headlight Restoration
- Mobile Auto Repair
- Oil Change
- Shock Service
- Strut Service
- Tire Repair
- Towing Service
- Transmission Rebuilding
- Transmission Repair
- Transmission Service
- Tune Up Service
- Wheel Alignment
- About
- Photo Gallery
- Contact
Tire Repair
Tire Repair Service in Spring, TX
Got a flat tire?
Tire repair is an integral part of getting the maximum in performance and value out of your tires. Oftentimes when you have a flat tire, there's no need to go through the expense of replacing it. A repair will get you through.
While there are home tire repair kits, when done properly, a tire repair can last for years. That's why you'll want one of our tire specialists to handle the repair for you. Use our years of experience and knowledge to get the most out of your tires!
When you need a tire repaired, call us and see why we're the local tire experts!
Call Today
Contact Us
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Hours
Mon - Fri: | |
Sat: | |
Sun: | Closed |
Reviews
They paid attention to all the details from drop off to pick up. Friendly and easy to work with . My repair was completed in a very timely manner but the exterior clean up after the repair in my opinion was over the top. I will definetly return the next time I am in need of vehicle repair.
Absolutely Awesome, Professional and Caring Service
Scott Shaefer took care of our problem with great care and efficiency. The whole team was great. We'll definitely be back.
Awesome Service
Milstead Automotive was my Dad's "go to" for car repairs as far back as I can remember. This many years later, my husband and I know that we can depend on Milstead Automotive and Milstead Towing to take care of us. They treat us like family!
Fast service, under budget
The work was done quicker than expected and for less than anticipated.
Quick Service
Dropped my vehicle off for a noise in the front, had it diagnosed and repaired within a couple of hours. Great service!
Very friendly and accomidating
I dropped my vehicle off with the full intention of making it back to pick it up before they closed but that didn't happen. When I realized that I wasn't going to make it back on time I called and spoke to Norma. She was wonderful! She arranged for me to pay for the repairs and pick up my vehicle after hours. They have a fully secure location which is gated and staffed 24/7 so I knew my vehicle was safe. This gave me the peace of mind to complete my task and pick up my vehicle on my time. I really appreciated their understanding that life happens and they have a plan 'B'!!
Repair work
My experience was very positive. I brought my car in at 8:30 to replace an alternator & a few hours later the entire job was done.
Yes
Very. Friendly and helpful
I was completely satisfied with the service on the company vehicle. It was quick and complete and everyone was very nice. Will be using this shop more often.
Mustang Service
Always great service!! Thank you very much!!
I have lived in this area for 12 years. They are simply the best there is around here.
I’ll Keep Coming Back!
My first experience at Milsted’s was awesome. Technical advice, reasonable pricing, and fast, quality service will keep me coming back. Milsted’s was highly recommended to me by several coworkers who have received excellent service for many years.
I was completely satisfied with the service I received on my Lexus. It was quick and complete and everyone was very nice.
A very professional company
I really appreciate the support and knowledge you received from them about what’s going on with your vehicle. They make plan and very simple to understand.
Professional, friendly and cost effective
Greatly appreciated the attention and service.
Always Great Service
I had my oil changed and Norma is always great. A smile on her face and a great attitude. Milstead will also let you know if there is a problem they find when inspecting your vehicle.
Always Responsive
The Service team at Millstead has consistently provided timely, professional and valued services. They helped us this time evaluate a car for purchase so we could know with some degree of certainty what would be needed. Greg and Mark are always easy to discuss concerns and ask questions. Thank You
Excellent Friendly Service
We are always pleased with the service we receive at Milstead Automotive. We service our school vehicles and personal vehicles here. We feel the service is always thorough. Great job! Thank you!
Concierge service was wonderful
Milstead picked up my truck from the house on the same afternoon I called. Provided a solid written estimate later that afternoon. A quick phone discussion with a very professional supervisor to go over details and give the OK to do the work. Truck returned to the house the next day with new brakes, shocks, mirror replaced and serviced. Actual cost was spot on with the estimate. All work was completed to my satisfaction and truck was clean. Great service!
Preventive Maintenanceand State Inspection
In and out in just over an hour and, as usual, the service was flawless.
Ford Transit Service
Always pleased with the excellent service provided by Milstead Automotive! Thank you for keeping us on the road!
Felt welcomed
Today was for oil and filter change and tire rotation. They provided me with the status of a tire wearing differently from the other three as a possible alignment problem. Added windshield cleaner. Also advised brakes are needing replacement soon. All was good but the visit took a while longer then I thought it would. Next visit I will remember to ask for an estimate for the time to complete the service.
In and Out State Inspection
Welcomed, checked in and out the door in 20 minutes. Great job!!
I received excellent service and the person who assisted me went out of their way to help me out.
Tire Install and Balance
Love this place. Folks are friendly and knowledgable, clean bathrooms while you wait. The coffee and Teddy Grahams are a nice touch. I did wait a little bit, about an hour and half. But i didn't make an appointment and I did get there kinda late in the morning (after 10am), so it was expected. The place is busy, so make sure to call ahead, if its routine maintenance!
Excellent service and repairs...high mileage vehicle
Our Chevy Tahoe has over 200,000 and continues to be a dependable truck, all thanks to Milstead Automotive!!
Quality Service , Friendly, Reasonable charges
Very pleased with the service.
I came in for a state inspection, and was on my way in about 15 minutes. Perfect.
Good Service, as usual
I brought my wife's truck in for a state inspection and it failed. The part was purchased , installed, the vehicle inspected , and I was on my way in less than a hour.
Great communication and feedback. Explained necessary work and what it would cost.
Professiional, courteous - Scott is the best.
Fair and Trusted Service
This visit was a little slow on delivery but we've used Milstead for decades and they always give us back our cars or motorhome better than when they came limping in. The staff is friendly and the mechanic crew can handle anything we bring into the shop. This visit was to remove 4-down towing equipment from our tow car. We didn't get it back in the expected time, but we were compensated for the extended rental car costs. They tested the transmission, fixed the pressure leak and were able to reset the computer so that the ABS would function properly. We were back on the road the next day. We remain happy customers.
Quick, Professional and Honest
Old fashion service with state of the art equipment. Perfect!!
Great job Milstead Automotive
I had a great experience dealing with Milstead Automotive. My service advisor was Glen Gilbert. He was very professional and courteous. I plan on using Milstead again for my auto service.
Toddler accomodations
I absolutely loved the portioned snack cups and juice boxes! Even having toys that my son could play with made a huge difference for my experience!. Really made you different from ANY other shop.
Excellent care and service couldn't ask for anything better jm
High quality, prompt, courteous service.
I have been doing business with Milstead since 2008. Their technicians are first rate and honest. The Milstead service is great, that's why I have my vehicle serviced there.
Always Satisfied
Milstead has always met or exceeded my expectations. We have used them for over 20 years on very large and small repairs. There has never been a reason to take our car back after it was in their shop. They always get it right the first time. You will not be disappointed.
Always great service
We always come in when we ate in town
High quality service
I HAD A GOOD EXPERIENCE ON SATURDAY . I WAS THERE WITH MY SPOUSE TO SERVICE OUR CARS. THE STAFF WERE POLITE AND CAUTIOUS WITH GOOD MANNERS. THERE IS THIS PARTICULAR STAFF WHO KNOWS OUR NAME AMD HE ADDRESSES US BY OUR LAST NAME., WHICH SHOWS THAT HE KNOWS HIS CUSTOMERS.HE DOES SO EVEN BEFORE WE MENTION OUR NAMES PUTYING A NAME ON THE FACE OF YOUR CUSTOMERS MAKE THEM FEEL LIKE THEY ARE A PART OF THE HOUSE.
First Class
We've been using Milstead for years. They go above and beyond each time ! Glen in Service Dept. is a real blessing.
I can always depend on quality work when I take my automobile to Milstead's. Staff are professional and helpful.
Best in customer service
I've been a Millstead customer for 6 years and have never had a bad experience. Top notch work on my car, but beyond that I'm so impressed at the level of customer service. Everyone is so nice and interested, and they go out of their way to explain what's going on.
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Excellent as always
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very nice staff
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Very pleased with the service I received
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Great service and communication.
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Glen took care of us and kept us informed of the progress on our repair. Couteous and helpful.
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Great Service friendly prompt and through. They even cleaned my vehicle. I am from out of town on and vacation here.
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The overall experience was nice but I think it's pricey
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I received professional, friendly and efficient service. I would definitely recommend them.
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Prompt and professional
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Glen, my service advisors, was outstanding! He provided updates on service and pricing breakdowns - all with a very helpful and pleasant attitude. The maintenance service was timely and professional. I appreciate the update on the future issues I might run into, but at the same time no pressure to get it done right then.
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Went in for a state inspection. In and out in about 30 minutes!
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We were looking for a local shop for our use to take care on our vehicles. We knew a bit about Milstead, but had not tried their services. We are glad we tried them based on an offer on the receipt of our neighborhood Kroger. The service was excellent and quick. We will definitely use them again in the future.
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The service here is excellent upon every visit. Regardless of the service that is required. They always go above and beyond to make my experience as simple as possible and as always the staff are friendly and happy to help. A special thanks to Todd Mazur for being so helpful as always.
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The service I had received at Milstead Automotive was nothing less than professional and courteous. I was always aware of the exact state of my vehicle while it was being serviced. The staff provided a friendly and comfortable atmosphere. My vehicle was ready to be picked up extremely quickly. I even had the good fortune of paying less than what was estimated in the initial visit to Milstead Automotive. Most of my run-ins with auto and body shops they smash my wallet to bits, but not these guys. I am very lucky to have not gone anywhere else for my car. These guys are the best.
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I went in without an appointment for an oil and filter change. I was greeted quickly and professionally. I was given an estimated wait time of 30 to 40 minutes, and my car was finished and I completed the pay process in a total time 35 minutes. I appreciate the convenience of the service and the comfort of the waiting area. Thank you for a job well done.
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Good reliable service at a reasonable price!
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Very Satisfied
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My first visit was for a trailer inspection but I thought I was their number one customer the way they treated me.Very courteous and friendly.I will use them again.
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Prompt, professional, and customer focused. Excellent experience working with Milstead.
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excellent service, closing paper work a little slow.
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GLEN IS AWESOME AND A GREAT HELP
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went for my annual inspection, fast, friendly and professional service. was kept current on the progress. will go back
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I have been happy with all the service I have received with Milstead, that is why I keep returning.
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Knowledgeable, helpful, courteous, friendly. I have been bringing my vehicles here for over 17 yrs and have had great experiences each time.
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Always great service. Very dependable and up front.
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They were very professional and provided excellent service
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This was my second visit to Milstead Automotive, and I've already scheduled to bring my car back. The customer service is outstanding, I could not be happier.
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Thank you for keeping us transporting our kiddos safely!!
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Some of the nicest folks in the auto repair business!!
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Thank you for always taking great care of us!
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I live on the on the other side of town. Yet if anything breaks on my car I only bring it to the nice people at Milstead. Todd Mazur has always gone above and beyond to make sure everything is done right. If it wasn't needed it didn't happen. They even cleaned my car inside and out!
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Very good customer service.
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I came in earlier in the week with a "check your charging station" light and Todd quickly had Scott take a look. The light wasn't on long enough to get a code, yet Scott checked my battery, belts to make sure everything was Ok. They narrowed it down to my alternator, but without the code, couldn't say for sure. Todd then explained if my alternator went into "fail safe" mode, what I could expect and not to panic. Sure enough, the very next day, in a parking lot, my Honda Pilot did exactly what Todd said and I immediately drove it to Milstead. Todd and the team took excellent care of my Pilot and I had it back before the end of the day. I appreciate a service team willing to explain what's being done, even draw it out for me on paper until I fully understand. It's personal service abs quality that keeps me coming back!
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Oil change and tire rotation were done as expected and at a very good price. Employees were very courteous and made sure that we felt like a valued customer.
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courteous staff & fast service
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My experience with Todd Mazur and the staff was great. Todd kept in touch with me throughout the process, giving updates and pricing. He was easy to work with and very accommodating if I needed to discuss options before moving forward on a repair. He explained the repairs in detail so a "non-car" person could easily understand. I trust his judgment and felt confident he only suggested the repairs that were needed immediately and what could wait, saving us money. I would recommend Milstead to anyone wanting a fair, honest, personalized service experience for their automobile.
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professional
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Milstead Automotive is a great place to have a vehicle serviced. Customer service is top notch. The end product, i.e. service was terrific. I was a first time customer and would highly recommend Milstead Automotive to family and friends. Milstead has very courteous, professional personnel attending to their customers, which is extremely welcome when being a first time customer. I appreciate their service and wouldn't hesitate is bringing my vehicle to them in the future if needed. A Satisfied Customer, Victor G. Rivera
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You guys are fantastic! I appreciate the time taken to explain the problem, how much it would cost and what the timeline would be. The service was great, and I could tell that everyone there takes a lot of pride in what they do!
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I have used Milstead Automotive for all my car service and repairs for about 20 years. I have never had a bad experience and would and i do highly recommend Milstead for all your automotive needs. They will go out of their way to make sure you are satisfied.
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As a single woman, I rely on Milstead Automotive to maintain my vehicle. I have total confidence in their integrity and mechanical expertise.
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The staff is very helpful and respectful....They make sure you understand anything that they go over with you
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Friendly service, prompt service and everything is explained well. They talk with you and take time to answer your questions. I have and would recommend Milstead for any work needed.
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great
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My experience with Milstead automotive couldn't have been any better. The service at Milstead is exceptional, and Glenn was absolutely devoted to taking care of me and my car. What a professional and friendly group of people! I'll never take my vehicle anywhere else! And I'm already recommending them to friends!
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I continue to bring my vehicles to your shop because I trust Glen & Mark will take good care of me.
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great service. Dropped off the car on Tuesday picked it up Wednesday, had the fuel pump changed and what they said it would cost was exactly what it cost. Shuttle service within an hour of request.
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Excellent service as always. Glenn is fabulous! Thank you!!!
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They were able to do the diagnostics on my "sick" F150 in short order. They kept me informed of what the problem was and what the cost was going to be. The job cost what they said and was done when they said and the problem with the vehicle was fixed. Satisfied with the service and would not hesitate to use them again if auto service is needed.
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always a pleasure Todd is very helpful been a customer a long time
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All the work on the engine was great. I still have an issue with my remote not be able to lock or unlock the passenger door that I had a new hand and door lock assembly installed on. The remote would lock and unlock the door before it was repaired. The handle would not open the door. The new door handle works perfect, but cannot lock or unlock the door. I was in on Saturday January 16th to see if they could look at it, but the technician was not in on Saturday who could work on it.
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Just came in for a State safety inspection. Handled quickly and always a pleasure to have my cars taken care of at Milstead Automotive!
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The staff at the service department were very nice and accommodating with me. My work was completed timely and professionally. This was my first time to visit but I will be back.
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Everyone was very friendly and went above and beyond to help me.
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I have used Milstead for all automotive maintenance and repair needs for the last 20 years. They have always been professional and over met all my expectations.
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Top notch service. Would highly recommend
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Fast, competent, good service. I would not hesitate to recommend Millstead Automotive. I have always been treated fairly.
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Milstead Automotive continues to provide quality service in a prompt, courteous and professional way. I have the utmost confidence in their ability to maintain and, when needed, to repair my vehicle.
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Excellent service as always. Very friendly and professional
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Awesome service as always! Mark's team go above and beyond the call of duty to take care of us!
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Milstead continues to be the standard that all other automotive repair shops strive to be. I've been taking my cars there for 17 years and each time I feel treated like every customer wishes, with great service at a fair price.....along with the confidence they will always make it right. Many thanks to Mark and all the service personnel for taken care of me and my family's cars!
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I am 46 years, lived in many states, and had many vehicles. Milstead has the absolute best customer service I have ever seen in any industry. Their office and shop are the cleanest I have encountered. The Milstead business model should be a best practice in automotive service industry.
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I was pleasantly surprised to see my car was cleaned inside and out, without me asking.
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The staff is very friendly and time efficient...
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Always professional...always great job!
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Courteous and timely
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I love taking my car to Milstead for servicing. Great staff!
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Very pleased with the level of customer service especially the special attention that Glen Gilbert provides. We've had some major surprise repairs over the past year on older vehicles and Glen ability to work with us to minimize the costs has been very helpful. Not as much pleased with the level of customer care from Milstead Collision but Glen jumping in and taking ownership of my recent Tundra repairs made the difference.
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I have used this shop several times and every time I leave happy. The price is fair and service goes above and beyond. I find Todd Mazur to be a huge help with all of my needs and questions.
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The team at Milstead is top-notch. I have complete confidence in their service for my F550, F350 & little Mazda. Very professional, competent & trustworthy. Not the cheapest, but the best in my experience. Ask for Glen; he'll take good care of you.
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Professional and personal attention
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I came in to get my pickup inspected and they had me out in about 15-20 minutes. I have be using Milstead Automotive for over 30 years and I have been pleased every time.
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glen knew me by the truck I drove and my name. called on the phone for an appointment, great service.
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Yesterday I brought my car in for repair and had excellent service from all parties I dealt with-Glen Gilbert when I was being checked in, Chris when I was dropped off at work and Mark Orsack overall from start to finish. I will recommend Milstead Automotive to friends and family and will use them for my future car service.
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Great service, very straight forward and helpful.
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My State Inspection Service was Quick and Very Friendly.
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Mark & his team got me in on a moments noticed. Kept me in the communication loop & clearly explained all the issues. World Class service!
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I have had multiple experiences with Milstead and every time they go above and beyond. They are informative, sincere, and reliable. I won't go any where else as long as I live here!
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Glen and Mark provided stand up service as always. Y'all have a great crew back there in service. Always a pleasure!
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Great service
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We have now had every car we own serviced and kept running by Milstead. Our 1971 Mustang is back on the road. THANKS!!!
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My husband and I always take both our cars, on Saturday morning when we need an oil change. It is always quick and easy, and the staff is great. The doughnuts and coffee are a nice treat too. Thanks a lot for all you do for us.
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I appreciate the quick and dependable service. I am also impressed that every car that receives a repair is also washed. The staff up front are helpful and nice, and I also like how they explain the problems that they are getting fixed.
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The service at Milstead Automotive was excellent! The staff was very easy to work with and the lobby was clean and inviting. They did a great job, very pleased!
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Thank you Glen for your excellent service!
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Did a good job. Gave me all the details I need to keep my car running.
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Great people to work with , will be using them again when I need them ,
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They did their part in a timely manner. I told them I really needed my car back asap and they got me out real quick. Sucks I had to pay 200 bucks to find out my gas gauge isn't accurate and I had ran out of gas, but they did do a tow and a diagnostic. So I paid for what I got.
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Staff was extremely helpful. I dropped my jeep off because of an A/C issue and also needed an oil change. I dropped it off on Saturday and it was ready by Monday. Not only was everything fixed they even washed my jeep and cleaned the inside. That was a great bonus! My whole family has used Milstead and recommend them. This was my first time here and I plan to come back and refer friends and co-workers.
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Awesome service. Outstanding employees. Certainly above and beyond expectations. Highly recommend
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Prompt and excellent service.
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Great service by Glen.quick turnaround by the shop
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Fast, honest & reasonable prices
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Really appreciate the help and being explained everything. Glen was very nice and professional.
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I had my car inspected, and it was super fast! Thank you so much for the courteous and prompt service!
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Extremely prompt, professional, and attentive.
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Excellent service. Very cooperative and flexible. Broad capability of scope. Practical.
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Everyone was very nice and explained everything it a lot of detail
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It was my first time using your service and I was truly impressed with the service, honesty and professionalism at Milstead Automotive. I am surely a customer going in forward and have already recommended your service to others. Keep up the great service . THANK YOU.
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Did a great job on my car! Glen and team know there stuff and very reasonably priced! Will definitely be back!
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Glen Gilbert Service Personnel called and advised me of all updates on my car. He also advised me of cost which was very reasonable. I was happily surprise to see Milstead also washed/wax my car. I am very please with the Milstead employees.
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Very helpful and reasonably priced.
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Their customer service is wonderful. They are respectful and very honest. Their is definitely a sense of community.
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Exceptional customer service! Super sweet team!! Always, above and beyond!!
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You guys are always friendly and treat us fairly. Wouldn't take my care anywhere else! Thank you!
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Excellent as always
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I went to Milstead for my scheduled oil change and was finished within the half hour. Not only did I get my oil taken care of, but my tires were brought up to the recommended pressure (all were lower than recommended levels) and all fluids checked and topped off. Not being mechanically savvy, I rely on Milstead to ensure that my automobile is in safe driving condition. It's comforting to know that their expertise keeps my car in tip-top shape.
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Timely and friendly service. I appreciated them squeezing me in at the last moment for an inspection. Everyone we met was very friendly.
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I have never seen a company as dedicated as Milsteads, I always leave hapy and knowing my vehicle is running great. Thank you so much for everything Milsteads has done for me.
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They tried extremely hard to find the problem and spent a lot of time on my vehicle.
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friendly and competent service
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Amazing customer service, Glen was an excellent service advisor. Milstead has provided service to my family for more than thirty years and I will continue to bring my vehicles to Milstead for another thirty years.
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Milstead performs quality work and I trust that their technicians know their stuff. They are not the cheapest in town but trusting the quality demands a little premium. They are not as organized as I would like. I've used their auto service department twice and in both cases time estimates were way off, and in the latest service, there were a series of missed emails, wrong parts ordered and multiple time extensions. That said, they are courteous and service oriented which is becoming more rare these days.
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The service was friendly and very time efficient. ...Being new to the Spring area I was very nervous but Glenn made it very smooth for me
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Excellent service time and time again. Highly recommended.
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No surprises, i knew what was being done and the cost. Great service and warranty. I would recommend mobile inspection service for RVs. It is worth an extra charge to not have to tear down and find an accessible inspection station.
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Best automotive service I've ever received. Across the board, Milstead Automotive personnel are knowledgeable, conscientious, courteous and helpful. Like a fine restaurant located off the beaten path, this fine automotive service provider lies in a quiet residential neighborhood. But don't be fooled. You won't find better anywhere, and its prices are reasonable as well.
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Courteous and friendly. Trustworthy.
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Always helpful and efficient.
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Fantastic, the staff is friendly, my car didn't pass inspection on the first go, due to the battery being recently replaced (ODB didn't have enough miles to render emissions codes). They explained why and how to get the codes to set. Took only a few minutes while I waited.
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I used the app asking for a quote
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Very helpful with no pressure to spend more money.
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First class workmanship and customer service
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Prompt, Fair, Polite, and excellent service, I will recommend them to my fellow RV'ers
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They always deliver exceptional service.
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The staff was friendly and courteous. Had a nice chat while waiting for my inspection. Quick and efficient. What more can I ask for.
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They are very polite and I did not have to wait long. Very pleased!
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Great customer service!!
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Great Customer Service, timely performance, and back to a working '76 International ScoutII
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No worry repair. Will always recommend Milstead to anyone that needs.
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Everyone is so friendly! Thanks for the great service! I love being able to get a ride.
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overall experience with car inspection was excellent.
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Amazing price, amazing staff, love the convenience of a ride to and from work. Will definitely be using Milstead again.
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Great fast service
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The service was great....your team put our safety first...will definitely return and contine to patronize your business. H
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great shop always professional place a lot of trust in their work Todd is a tremendous service rep who I can depend on to give me accurate information about what my vehicle needs will always return to Milestead
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Everyone is always so nice and they get you in and out! Very professional!
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Reliable work and fair in their pricing.
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My experience was very positive. My car battery was dead and Milstead went above and beyond to make an very inconvenient situation quick, less expensive and easy.
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I have not been in an auto repair shop that was at this level of professionalism and courtesy. It was so much appreciated. Everyone said "Good Morning" and it wasn't like they were programmed into doing it. It was actually genuine. I found myself speechless. When I think about the nightmare shops out there I've had to deal with and the vulgar language I had to listen to as they yelled at each other regarding work and business items... visiting Milstead Automotive was breath of fresh air. These guys actually renewed my faith in auto mechanics. I knew there had to be some good guys out there somewhere... I just didn't know where to look!
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Always feel taken care of with honesty and a thorough explanation.
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The staff was very friendly and provided excellent service. My car was repaired in a timely manner and much faster than I expected! It's runn like it did when I first bought it 5 years ago.
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I went in with no appointment for an oil change and the staff was very courteous and friendly. I was out and on the road in 30 minutes. They also explained a great service plan that would benefit my car and safe money in the long run. I will definately return for my automotive service needs.
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Friendly staff, very professional.
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I feel like I stepped back in time. I had all but lost any hope of finding an automotive repair shop, which still maintained any degree of integrity until I spoke with the agents at Milstead. Glen was amazing. I did not expect to have someone tell me my truck was fine. Most shops would find some way to milk a few hundred dollars out of you, even if they had to makeup something. I appreciated the honesty and fell I've finally found a shop I can trust. Thanks guys for renewing my faith in auto repair. Awesome.
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Glen is a outstanding addition to your company . He's a great people person . Helped me all the way thru several repairs !!! Warranty work .
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Thank you for keeping our school busses running safely!
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I'm new to Milstead and very pleased with the professionalism. Their location is very near my home and they provide a courtesy ride so I can drop off my vehicle. Glenn has great to work with and is a very trustworthy individual. I also like the tenure of the team there.
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Nice Job Milstead boys!!
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I have used Milstead Automotive for years and have never been disappointed. On many occasions they have gone above and beyond to help me.
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Have been doing business with Milstead Automotive for many years and have always received good service. The people at Milstead go out of there way to be helpful. They have DONE GOOD for years.
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Milstead provides great service for our pool cars.
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Service was fast and staff was very friendly
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I've been a client of Milstead's for the past 28 years and have always received excellent service. I've recently been transferred to Denver from the Houston area and the one thing I will truly miss is having access to Milsteads for my automotive repair needs.
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Fast service. Everyone was friendly
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Top notch! Fantastic work on my airbag system and great paint work on my back bumper. I would recommend these guys for any automotive need. Thanks again milstead!!
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The service adviser was friendly as usual, the service was performed quickly and the service adviser offered a suggestion regarding parts for the next scheduled service. Office staff was also friendly when I checked out. The free coffee is an added bonus.
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I brought my car in for its annual inspection and was in and out of there in less than an hour. This automotive center is a place where I am confident that I will never be steered toward unnecessary repairs. The facility is clean and orderly. The personnel I have had contact with are polite and efficient.
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We had all three of our school vehicles serviced. Great Job!!!!
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Always receive great service and excellent explanation of problems and what is necessary to be done to fix them. Been happily using Milstead for over 10 years.
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They always do exactly what they say they they will do. Job well done.
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Great Job! They explained everything and help us make the best decision for what our vehicle needed.
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excellent service
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I keep coming back service is always great
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I have always received excellent service.
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Couteous, friendly, and helpful. Reasonable prices.
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service was as professional as always
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Friendly, courteous, and helpful.
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I received prompt and efficient service. All my questions were answered to my satisfaction. Even the waiting room chairs are comfortable.
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Work was excellent, even called me to let me know my inspection sticker was running out and did i want you to renew it. I was not called as promised that my truck was ready.
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In my position as Fleet Manager for Carey Of Houston, I can sincerely say that each and every time I have called upon Milstead Automotive they have come through for me. From their Mobile unit to their Service Department they have delivered. Kim Vuncannon in Fleet bailed me out of my road failure in Galveston and Mark Orsack was very personable and knowledgeable about what was work had been done while our vehicle was in your shop. Your turn around time is "unbeatable" and even the girls in the Accounting Office were very helpful in offering me options in methods of payment. Only drawback is your location. Whenever possible I will utilize Milstead. Thank you so much for your excellent work and customer service.
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The service was excellent, fast and friendly.
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Milstead worked hard to find the right part, which was more difficult than anyone imagined. Kept me informed, apologized for the delay and fixed it quickly once the correct part was finally there.
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They always do what they say they are going to do. They fix it!
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Much better job explaining the work that needed to be done beforehand.
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called for service (dead battery) on Sunday about 1:30 pm; was put on hold (he said there was six calls ahead of me)and the called dropped repeatedly (4 times); I was told that there was no one that could take me home if I choose to drive my car to the shop and leave it (after being jumped).
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Friendly staff!
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Good and timely work as usual.
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Gregg and Todd were both very helpful and made my unexpected trip into the shop a lot more pleasant! Thank you!!!
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Excellent job. Truck runs like new!
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Always professional & friendly.
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Worked quickly to resolve the problem because we were about to head out of town.
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Always a great job!
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I have used Milstead Automotive for several vehicles since moving to the Spring area in 2004. I have been very pleased with their service, courtesy and integrity. I have never felt that anyone there has tried to sell me something I did not need. I have also never had to return to have repairs and services corrected.
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We have been customers of Milstead Automotive for 35 years. I can honestly say that we have been 100% satisfied with the service we have received. Whatever the problem they were able to repair it. We will continue to use them for all our car needs, from repairs to inspections.
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Todd is a just a good hearted all around great person. He was more than accommodating and personable. Another fantastic asset to the Milstead Team! Keep up the great work y'all.
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Exceptional Service and quality craftsmanship! They even detailed my truck when they were done. Didn't ask for it. Very honesty staff. Would recommend them to anyone.
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Dealing with Todd Mazur made the process bearable, My 73 Charger is my baby and the fact that he had it inside and and washed when I came to pick it up, made me feel that he treated it as if it was his car. Because of Todd, I will be a repeat customer.
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Great work!
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Excellent service as usual.
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I brought my car in on a Saturday morning when they were short staffed. They flushed my transmission, performed other needed maintenance, and diagnosed a tire problem which was causing much noise in the car. All this was accomplished by 10:30, and I had the rest of the day to use the car. The car is running and sounding much better than it has in a long time. It is a pleasure to drive the car again.
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Todd was very courteous and helpful in getting my RV serviced. Milstead performed flawlessly, AGAIN!
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Service is always excellent, thanks!
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I have three vehicles that I take to Milstead. I believe them to be trustworthy, always accommodating to their best ability, and I will continue to be a patron.
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My car broke down outside of Milstead on a Sunday. I called the number and a gentleman offered to open the gate. My husband and I tried pushing my car but I am out of shape and my car is an expedition. The gentleman came out and helped us push it into the lot. When I spoke to Scott on Monday, he was kind and told me how transmission repairs worked and what the average cost was. While my cost was above average, I have every confidence in Milstead and their repairs. The parts and labor are under warranty for 3 years or 36,000 miles. I enjoy that when I pick up my car it has been backed into a space, washed and vaccuumed.
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Milstead is not cheap but, I receive quality repairs in a timely manner. The work comes with a warranty and questions are answered and recommendations are unbiased. This works for me.
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Oil change and inspection done quickly and professionally. Thanks.
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Good job as usual.
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I was able to pay via fax from work and pick up the car using their after hours service. Couldn't have had better customer service. Even detailed the outside of my vehicle! The repair was not cheap, but you get what you pay for... I'm 100% satisfied. Will use them again, for sure.
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Service was most satisfactory.
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Excellent communication and service. Completed the work on schedule. Competitive pricing.
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Milstead came through again! Took my diesel motorhome in for oil change and they got it out same day inside of 4 hours, plus cost equalled estimate; no up charges!
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Excellent service, friendly folks who know what they're doing and don't waste my time, ever! I've had my F350 in their capable hands for 3 years, and can't imagine who else I'd go to when I need maintenance. Thanks Greg and all the crew.
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I had significant work done on my car, but I have always had confidence that nobody is going to try to over-sell me. I received detailed explanation and knew what to expect. I am amazed at how well your front end people do--they have excellent communication skills and are so pleasant and patient. They really instill a feeling of trustworthiness. And my car runs like new!
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As usual, excellent service. Even though I only came in for an inspection I was in and out very quickly.
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Staff always friendly and competent.
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Service is always first rate! Everyone from the service desk to the front desk to the courtesy driver is a pleasure to deal with.
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Customer service is always great because your team takes the time to explain the problem and answer questions before starting any work without feeling pressured.
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Milstead Automotive always gives me excellent repair work and service and they always stand behind their warranty if you ever need to use it! I recommend Milstead Automotive to everyone!
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Efficient and honest.
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I have been taking ALL of my family's vehicles for several years and because of the professionalism and friendliness, plus the great automotive service, I will continue taking our vehicles to Milstead.
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I have been a Milstead customer for 5 years. The service and staff can not be beat.
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Excellent as alp
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I had my car towed in for getting stranded in some high water on the streets. Car stalled. I immediately called Milstead Towing and had them bring my car to their shop for diagnostics and repairs. I have trusted my vehicles with Milstead Automotive ever since I relocated to The Woodlands area since 1981. I can always rely on high quality work and they always stand and guarantee their work. I highly recommend Milstead Automotive for repairs and Milstead towing to anyone who wants high quality repairs work performed on all your vehicles! I recommend Milstead
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I have been a customer of Milstead for over four years now. Exceptional service and staff is what keeps me coming back. Keep up the great work!
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I have always received excellent service for Milstead for any job done. I take all of my cars for oil changes, maintenance work, etc. and have been happy all of the time.
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Milstead is always reliable. They never treat me like a silly woman -- they treat me like a valued customer.
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You alway do a great job, and I have been a loyal Custermer.
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Always fast great service done right.
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Great experience as always! I was in and out within 30 minutes during my lunch hour!
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Very pleased w everyone I interacted with. Repaired in timely manner.
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Great service!
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Great service!
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I was there for a state inspection and was out in about 20 minutes.
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Service was fast and staff was friendly
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READY ON TIME, & CALLED BEFORE REPAIRING.
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As usual they were very friendly in the service dept. and when I checked out. They listened to what I wanted done on my car and did it in a timely manner. They even promptly got me a ride back home. I always feel secure about taking my vehicles to Milstead for service and am confident in their work.
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Always friendly and always great service
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As usual the service was fast and met my expectations!
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The Milstead team always takes good care of my cars and are always very professional.
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Very good work, car clean as a whistle too.
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Friendly curtious staff had me in and out from my Oil Change in a flash!
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Very professional. It's nice being a women and feel like they are listening to you.
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Staff was very professional and explanatory. Work was completed in a timely manner and the car feels like new. Great job.
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Routine oil change; plus, needed air filter; pleasant waiting room with coffee and internet service!
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I requested Milstead to check my brakes. As a patron with no experience in automotive repair, I always assume that the repair shop is going to gouge me and tell me I need everything under the sun. Greg told me that my brakes still had life in them and told me approximately how many miles I had left on them. I appreciated his honesty. It made me have faith in Milstead that they are not just out for my dollar. I will be returning. Thank you.
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Easy to get in and out for an inspection. No other work done this time.
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My only complaint about Milstead is that they aren't cheap...but I guess you get what you pay for. I got an oil change recently, and the tech noted that my tires were showing some wear and that I was approaching my 69K service time. Thewaiting area is awesome...Keurig coffee, donuts, wireless computers on the counter for use, plus TV and newspapers. Very accomodating.
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You guys are awesome!!
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Had a great experience there the other day just like I always do. Everyone was friendly and very helpful. I was in and out in a timely manner. Even though its a long drive from my work or home to them, its always worth the drive because I know the work is going to be done right the first time and I'm treated with respect.
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I had major work done on a recently purchased, used Cummins diesel Dodge truck. The staff there were very professional and explained what needed to be done clearly, why it had happened and how to prevent such a need in the future. I will take all of my vehicles to Milstead from now on.
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Service was excellent.
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Awesome service as always!
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Todd did an excellent job keeping us informed and answering questions each time I called. He is professional and explains details about our car well.
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Never disappointed!
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All the work requested was performed very professionally, and a list of future recommended work was listed. I am always very satisfied with the work done here! I wouldn't think of going elsewhere.
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Oil change and state inspection, in and out just as expected.
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Very professional. You guys always do an amazing job!!
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I've always had nothing but top notch service from mil stead!
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GREAT customer service!!
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The service and courtesy is always wonderful!! I really appreciate the shuttle service ...the drivers are so nice! I have used Milstead for 2 years and will continue to be a customer!
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I am always pleased with the reception, the timeliness, and the quality of work at Milstead.
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Excellent service. Always professional & courteous
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Milstead always gets me in and out right away for maintenance on my cars.
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Ok Job
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5 STAR RATING SAYS IT ALL!
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Always the best. Would not go back to Milstead if the service was not what I would want family members to experience.
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great service
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excellent service, fair rates and office personnel that take time to explain the work done to your car.
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I am and will be a steady customer as my vehicle's need servicing. If something is not right they will do whatever it takes to make the customer happy. Trust me, I've coming here for 15 years.
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Wonderful experiance as usual at Milstead,
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I had a tire issue, tire was not repairable. Mark Orsack and Ricki (last name unknown) took the time to show me the tire wear and explain that the rest of our tires need replacing. They were also kind enough to mount my spare on one of the matching rims rather than that vanilla rim that it was mounted on in the trunk.
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The staff was very helpful. I was seen in a timely manner. All that was done was an inspection on my motorcycle. The staff very professional.
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I always feel confident in taking my car to Milstead. Everyone is pleasant and willing to answer any questions I have.
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Always a great experience.
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Mark did an excellent job communicating with me and my sone. His explanation of the car's problems and necessary work was good.
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As usual, very good. everything operates as designed and comes with a warranty. Thanks again.
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I am very pleased with the work done.
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Service was awsome as usual. Amy I must support the company I believe in. And that's the truth.
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We have had to bring our old car to Milstead a couple of times and we had a wonderful experience on both occasions. We are currently buying a new car from them and couldn't be happier with the car they are selling us. They are awesome, everyone is super friendly and we are very happy with the services they provide. Everytime a friend lets it be knownt they need a new car, I tell them that they should go to Milstead Auto for a car.
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As usual, my experience with Milstead Automotive wasn excellent. I have been coming to Milstead since it was a small shop and I have never been disapointed.
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As usual, my experience with Milstead Automotive wasn excellent. I have been coming to Milstead since it was a small shop and I have never been disapointed.
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Greg did a very good job of providing us explanations of what to anticipate prior to the diagnostic and assessment, what was found during the initial review and then what to anticipate as the repairs progressed. He made every accomodation to help have the car ready on a short turn-around for us. An expensive repair, but I trust MILSTEAD and you guys came through, once again!
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Good job
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I can always count on Milstead to provide excellent services at good prices.
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Very courteous and professional staff. Kim is the best!!!
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Great job
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Was in and out of the shop in a short period of time with an inspection and oil change done to my satisfaction. Thanks.
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Everyone at Milstead is wonderful. The tow truck driver was very nice and helpful. Made me feel safe!
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Wasn't called as promised when truck was ready.
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In and out in a flash. Easy efficient diagnosis of my car with a brief description from me! Helpful and friendly as usual.
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Gabe and the rest of the service team are always focusing on what the customer needs. They are always easy to talk to and work with.
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Milstead (transmission side) has a friendly and courteous staff that does very well explaining the vehicle's problems to people that do not understand cars as well as others. Beware of them suggesting un-needed work, though. They told us the problem at the beginning, suggested a service, did it (less was done than what we were told would be done, unfortunately), then told us the exact same thing they told us at first.. $97 and several days later, I realized it was time and hard-earned money wasted.
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:)ccccc
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dffff
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Have always had excellent service with courteous staff .
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Gregg Bruce made sure that I was keep informed on the job being done.It was done fast and I was able to pick up the truck on my best time.
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Gabe was and always is absolutely awesome! They keep you informed about the process, they give you a solid quote, they always do what they say they'll do. And when your car is repaired, you don't have to worry about sketchy mechanics. I've never had secondary issues as a result of my repair work. Milstead is the only place that services my truck and will be the only one to service it also.
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Very pleased with the service I received
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As always, it was a great experience. That is why I keep coming back!
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Wonderful!! Everything was great and Tahoe is running perfectly!! Thanks so much!!
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The tech. wasnt just trying to sell parts. He took the time and repaired our turbo instead of just replaceing it. saved us a bundle. Thanks
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Always good service fast and dependable
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My experience was excellent, as it always is. Your staff is polite and efficient. I enjoyed having a computer in the waiting room.
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Had two cars serviced to include alignment. Arrived early in the morning and waited for the work to be done. Fast and efficient. Reasonably priced.
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Fast service & wonderful customer service!
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Milstead has always given me value for my money and do not overcharge. I know my vechicles are in good hands when work needs to be done.
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Very detailed and comprehensive diagnosis of vehicle, it is to bad I could not afford all repairs without financing. Maybe next time, I do not need nor want to go deeper into debt, had to go to another place.
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Milstead got my RV in quickly for state inspection and got me out very quickly. Great place to do business!
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Excellent service.
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I have chosen Milstead to do any repair needed on my vehicles for the past twenty to twenty-five years. I have found the work to be outstanding and the prices to be very fair. I will continue to use them for any repairs that I need.
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Got my free oil change from my keychain, it really was free. Everything was great as usual.
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Real quick and great service.
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Front desk personnel were courteous. I was happy to receive a AAA discount on repair service. The shuttle service offered was also a plus.
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The people at Milstead showed their patience and expertise when explaining the concerns with my repair. The work was completed in a timely manner.
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Markus, Gabe, and the rest of the crew in the service department are an asset to Milstead. Always professional and courteous. I can't say enough nice things about the people in the service department.
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Good job as usual
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Great service and staff
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Thanks as alway for getting me in and out as quickly as you do. I do have one problem with your waiting room you have no couch,for people with bad backs it is soomtimes very diiffacult to set in your chairs.
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Mechanic Jacob was very knowledgable, polite and professional. Would recommend him and your shop any time. He was on time and did not waste time got to work and handled job.
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Great service and friendly attitude as always...great job!
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Overall, a good experience, as usual. Staff is very courteous and informative.
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I arrived very late in the day and in need of a State inspection. I was immediately attended to and the inspection was completed quickly. Ecellent customer service! I will certainly return when/if the need arrises.
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Milstead's group of people have good hearts worth doing business. Everyone there who I've ever spoken to or worked with are direct and honest, and have never tried to upsale me on anything. I trust these guys anytime I need simple maintenance to emergencies for our two vehicles. The prices are fair for the extremely high quality of services provided and the work performed has never let me down.
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good job
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wonderful people to work with, friendly and knowledgable. no other location for my vehicles to go to but here for repairs. will recommend anytime.
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As always, friendly and knowledgable, work done as expected. Vehicle running good as it was prior to the problem.
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I had my vehicle in for the state inspection and as usual I was in and out very quickly. Everyone I came in contact with was very professional.
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Milstead has always provided great service. Gabe and Kim are very helpful and professional - wish more companies had folks that provided that kind of customer service.
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Excellent service. Always prompt & efficient! I will refer my friends, Thank you.
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The people are very nice to deal with. Prices are good. job completed in a timely manner.
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I can count on Milstead to get my cars in for service when I walk in. I appreciate their friendliness and competence.
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They towed my car and repaired it in less than 24 hours.
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They got me in and out very fast!
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I took my car in for an oil change. I was helped immediately and my car was taken back right away. Everything was done to my satisfaction and everyone was very helpful and friendly.
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The service performed on my vehicle was excellent. The Guage Cluster on my Trailblazer was fixed at a very reasonable cost. I was very pleased with the work.
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I brought my FL car in for the required TX auto inspection. Service was prompt and professional.
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Although the sound I heard couldn't be duplicated by the staff, the rest of the service was great. I will come by and drive with a staff member and point out the sound in the coming weeks. Thank you.
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As always, Milstead treated us great with great people and great service.
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Thanks for the battery jump (AAA)
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I called the shop and spoke with Mark about a nail or screw in my tire at 5:30 or a little later. Asked if there was any way it could get fixed that day. Sped there and 2 guys (wish I knew their names) were waiting for me. They got right on it and I was done a couple of minutes after 6. Thank you. Mark and the other two are my heros!
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Milstead Automotive always deliveres great service. Will definitely reccommend it!
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Once again your service was impeccable. I was well informed and always given a choice. Everything happened with price in mind and turn around time was very fast. My experience with this repair was amazing and far exceeded my expectations. Thank you for everything.
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Good work and a fair price.
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This has been my third service experiance with Milstead. Dealing with both the Body shop & car repair service. In both cases I can say my expectations were exceeded.
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I trust my mechanics in Milstead beyond any other car service I have ever used. I know that the problems are thoroughly explored and the repair is properly performed.
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My daughters car broke down & they towed it, then repaired in 1 1/2 days. Everytime we called they had something new to tell us. Very happy with their attention.
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As always, I got only what I asked for. Nothing more and nothing less. And I appreciated the gracious customer service. Thank you.
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Always a pleasure doing business with you guys.
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I take all 4 of my cars to Milstead and I am completely satisfied with their service. There are other garages closer, but you can't beat the trust I have in Milstead to treat me fair. I never worry about getting taken advantage of at Milstead. It also helps that they are extremely nice people.
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Been here a couple of times in the last month - first for a vandalized window repair, then for a routine oil change/tire rotation.
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Other than it taking a little longer than I expected, good experience. Having a comfortable waiting area and WIFI, helps in this regard. The staff apologized for it taking as long as it did.
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Service was excellent ! Staff was friendly and the work was done promptly.
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Took car in over the weekend for motor and transmission mounts...they were able to turn it around quickly and get me back on the road. Excellent service and communication!
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Vehicle repairs were excellent as always and runs and feels much better
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Brought my car in for diagnostic service. I was offered a ride home but didn't need one. I was in and out as promised. Wonderful service and care as usual. No surprise charges or needed service.
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KIM IS THE GREATEST. BECAUSE OF HER YOU HAVE EARNED MY LONGTERM BUISNESS
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I appreciate Milstead's quick response to servicing my cars. They also took care of something I was unaware of. Thanks, Milstead!
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All work,oil change,inspection and wash were excellent as usual. I wasn't called when truck was ready, but thats ok. What REALLY impressed me, was the fact, the truck was moved inside, so it didn't get dusty before i picked it up.
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Promptness and service were excellent. Follow up information and quote were prompt. Had complete overhaul of brake system. Repair appears to be good but diagnosis of warning light was not done to see if it was working. Lost all braking ability before repair and cannot afford to let happen again without some warning. I will take MH to Ford for follow-up inspection because of no light indicator and brakes are spongy, requiring lots of pedal power to apply/stop.
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I have been very happy with Milstead's service in the past especially when working with Gabe. I askex Ricky for a ride home after dropping my car at milstead and after waiting for about 45 minutes no one gave me a ride and I walked home. Ricky does not keep you informed and she cannot answer most questions. I spoke to Ricky on Thursday morning and she told me all that was left to be done on the car was the inspection and oil change. She said the car will be ready in 2 hours and she would call me when it was ready. I did not hear from her again. I call Friday morning to check on our car and she said oh, it was ready yesterday at 4pm. Nobody called you she asked. I said no and asked who was suppose to call me? She did not answer. I asked for someone to pick me up and it took over an hour for someone to get me.
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Carl is very good and he keeps you informed as to what they are finding.
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Super friendly staff, quick and fair priced! Great waiting area.
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As always, Milstead provides great service and communication!
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You always can expect great service at Milstead, and that's always what you get.
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The problem was diagnosed quickly and the options were explained clearly. The work was completed on time and within the provided estimate. The personnel were friendly and professional.
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They did a great job and were friendly as always!
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It was my first visit to Milstead auto, the customer service I recived was very good. I have a ford truck diesel and always used planet ford for service but the great customer service I got here was excellent.I will divinely use Milstead again.
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Always great to have a trustworthy repair and auto body shop available. Milstead handled everything. Only minor issue was delivery delay because of paint shop backlog. Will use again and again for auto repair and body shop needs.
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Always great to have a trustworthy repair and auto body shop available. Milstead handled everything. Only minor issue was delivery delay because of paint shop backlog. Will use again and again for auto repair and body shop needs.
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Had the alternator replaced. Great service, love that they will pick me up and take me home. That really helped out alot.
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After 4 consecutive oil changes with Milstead, I received my 5th one free on this visit. Though the service was at no cost to me, the quality was superb and the wait was minimal. Thank you Milstead; you making oil changes a pleasure instead of a hassle.
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You guys are always awesome and now I found out you can inspect motorcycles!!! Now if I can just get you to start carrying the white wall tires for my bike I would never go anywhere else!!
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I can always count on Gabe at Milstead for excellent customer service and an honest quote on all my cars needs. I take all 4 cars to them. Everyone is always nice!
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Service was excellent...I feel that cost was a little high...but then you pay for what you get. I will continue using Milstead.
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Did an excellent job on my alignment
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Always so grateful for your good service and friendly staff
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We Love Milstead Automotive. We took our Tahoe in for 50K mile maintenance, new tires, and alignment. This car drives just like new now and we couldn't be happier. The price for entire service was very reasonable (my dad is an auto mechanic and didn't believe how little we paid). They also washed and vacuumed our car. We will use Milstead again and again.
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Great service - honest and fair.
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Mark provided the best customer service I have had with a automotive dealership ever. Nor only Mark but everyone all the way to the owner.
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Very friendly and great service. Thanks.
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Very helpful and quick. Took me back to the shop and showed me the parts and how they broke.
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Carl is the only person I'll deal with at Milstead, because his service and attention to detail is second to none. Now if he could just take about 200,000 miles off my truck, I would appreciate it!
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Once again, Gabe and the folks at Milstead delivered...the cost to replace my front axle came in under their quoted estimate and was about 1/3 of what the dealer quoted. Thanks Milstead for continuing to provide personal and professional service!
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We have been taking our vehicles to Milstead Automotive since we moved to the area about 2 years ago. Each time we visit, the employees are extremely friendly, helpful and polite. We have never had any problems.
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Kim did a great job keeping me posted and explaining the process and repairs.
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Kim did a great job keeping me posted and explaining the process and repairs.
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So far so good. I have alittle trouble with the steering still.
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Outstanding customer service. Reasonable prices for an oil change. Wonderful incentive with the punch out program (buy 4 get one free). Coupons easily obtained at the local grocery store on receipts. Quick service.
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I needed oil change service quickly, and Milstead came through. Way to go, Milstead!
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Good people, good service, they take care in their customers and their work. Their pricing is not the lowest around, however you always get what you pay for and where they fall slightly short on pricing they make up through their experience and care in their work.
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Wonderful service as always. The tires I wanted were not on location and had to be transported from the warehouse which took a few hours. A driver took me home and my husband stayed with the car. Thank you Milstead for having this service.
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I was out of town and my wife had car problems. She was panicked, so my first thought was to have her call Gabe at Milstead's Automotive. Minutes later she called me back and told me that Gabe knew what the problem was and helped her with a tow truck. We had it towed to Milstead's and of course it was exactly what he said. Gabe also worked diligently with our extended warranty company to make sure that they covered what they should.
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Always a pleasure to work with Amy, Mark and the folks at Milstead
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Milstead does excellent work and has excellent service. I took both my pickup and Honda Civic in for work and the people there were very nice got me going with a minimum of fuss. The only reason I don't give them a five is that they're really expensive but you do get what you pay for.
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We've lived here 2 years and tried a few mechanics in the area. Milstead is the one we will stay with long term, now. Too many other's have made mistakes and Milstead has been accurate and fair.
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I am very pleased with the service that I received from Milstead Automotive. I was towed right away and their wide knowledge and professionalism gave me so much confidence.
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Excellant service,personnel was very professional and attentive to my needs... It took longer than I had anticipated, but well worth the wait. I had a problem with an exhaust sensor, that was causing my check engine light to come on. Your staff member Mark kept me in the loop as to what was wrong, and what it would cost to fix the problem. Thank you, and I will be taking my other vehicle to you for any repairs that I cannot perform myself...
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Wonderful service as always. Never disappointed. Sent in my very high mileage vehicle for an oil change and whatever else it was in need of and came back with a clean bill of health!
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Gabe and Scott were both professional. Gabe went out of his way to help, with the battery... I'm very appreciative. Been looking for a reliable Garage, I hope I've found it.
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We can't say enough about how much we appreciate Mark in the Service Center. It builds a high degree of trust towards the whole company. Each of the repairs was very well explained and I was given the ability to decide what should be done.
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Both of our vehicles had mechanical problems at the same time. Milstead rushed the work on one of the vehicles to allow us to have a vehicle to drive. They are always courteous and professional.
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Great, quick, uncomplicated, no hassle service.
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I have been in this area only a year and just happened to stumble on Milstead when I arrived. Not only have they worked on my car, but my son's and my niece's cars as well. We have all had very positive experiences and I would recommend them to everyone!! The people there are so friendly, knowledgeable and very willing to go out of their way to help you! I give Milstead Automotive a big two thumbs up!!!
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The technician checked the brakes on my car and let me know that everything seemed fine and nothing was a safety issue. I asked many questions and he was happy to answer them all and make sure I fully understood.
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As usual, customer service at Milstead via Gabe was wonderful. I was told everything in detail in advance and feel that issues were resolved. A problem exists as the result of work from another mechanic and, instead of forcing the repair, provided information for me to return while under warranty to the previous mechanic to fix the problem.
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The fuel pump replaced earlier in the year went out again. Milstead sent a tow truck to pick it up and had it fixed promptly, no cost to me. Good to their word, they honored the warranty.
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An excellent repair shop. After my RV stopped and was towed in, I had to leave for a week. The service writer,Kim kept me informed and had the RV ready when I came back.
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I want to thank you for the excellent service we received both with towing our vehicle and repairing the problem. The tow truck operator was professional, informative and moved the car so carefully that the damage was not increased. Allstate had made arragnements with another company and the driver wanted us to sign a waiver that we were OK with the damage he anticipated doing to the car while getting it on the truck! We refused and found your company on the internet from our cell phone. (I want to compliment you on your use of the network - it's how we found you and how we communicated)
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Fast, efficient work. Did only what was necessary. Very friendly and professional. I recommend Milstead Automotive to anyone needing auto repair. Gabe was extremely helpful.
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Milstead Auto has always treated me well, with courteous and respect. Something my dealership can't even do!
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You guys are extremely courteous, helpful and professional from the moment someone walks in the door, to the detailed explanation of whatever it is that needs to be addressed, to service after the sale.
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Extremely professional, helpful and honest...although they could have sold me a much higher repair option, they gave me options and explained the pros/cons of each. Small town service and fair prices...
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Aside from a long wait, everything - including the price, was excellent.
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Great service, friendly staff and quality work.
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Efficient, nice, honest, reasonably priced... what more can you ask for?
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The only negative thing I have to say is that I had an appointment and they were not ready for me so I had wait two hours.
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Superb service. First time customer...you impressed me...facility, people, customer care, work done. Good job.
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It is hard to find dependable mechanics and when you find them, you stick with them.
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Very good experience and friendly service!!
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Thank you for the service
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Milstead repaired our vehicle on a Saturday morning just before the 4th of July Week-end on a rush basis because my daughter was expecting out 1st grandbaby at anytime. Milstead got the car fixed and fixed properly and had the car out and ready for us before noon. They did a GREAT JOB!! With Excellent Customer Service as well.
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very pleased with cost on my radiator repair. They could have told me that I had to replace it and I wouldn't have known the difference. It ended up being a simple bleeding of air from the system under $50. I had glass repair done as well, with excellent pricing and they were done in advance of when I expected. Only problem was a mistaken double charging when we picked-it up on the weekend, probably due to accounts personnel being out on Saturday.
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Staff was great and reliable. Taking my car to have some collision work done.
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I had an awesome experience and plan to go back in the future!
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I have a collision repair to have done at their shop and before i could get the truck in for those repairs i had a engine problem. they took the truck and fixed it while the collision team look at and quoted the damages. this saved me alot of time and got me back in my truck faster. thank you amber you helped a bunch
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I got an appt quickly and service was good, staff very pleasant. I have chose to see you rather than my previous Cadillac service dept.
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done quickly on my time-table and very affordable. Staff was courteous!
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From tow to GO this is a first class automotive operation. Customer service was great. Their estimates were truthful and work completed in a timely manner. I leave with a warranty on the work, and the confidence it has been done and checked for safety.
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very nice people to work with
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Excellent service and preformed on time.
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Excellent service. Took the service work w/o appointment. Moved fast. Tech knew how to drive and handle a motor home.
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Friendly, courteous, and professional service department. Will return for all of my automotive needs. They fixed our minivan the first time -- even when others were not sure of the problem.
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Work done was great....its just the "house" batteries were dead [someone had left something on] and I left the insurance card on the dashboard & its gone. Minor things but kind of aggrevating too.
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I was a excited to know that I not only be driven to my house but also I was picked up on time.
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I had debated coming here, but in the end decided to go ahead. I was in and out of there in record time. No issues. Excellent service. Will go back when needed. BTW: while waiting, I was able to use the available WiFi service to complete some needed work.
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I never knew Milstead did state inapections. How speefy and convenient!!
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told appx time that would take.
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My wife had a car problem and I was not in a place to help. I told her to call Gabe at Milstead and he would help her to figure out what needed to be done. Just as I suggested, he told my wife how to temporarily deal with the car problem until I could bring it into the shop. It's hard to find professionals you can trust, and we trust the people at Milsteads.
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It was my 1st but positive experience of doing business with Milstead. Everyone is cooperative there including Kim!
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I am always pleased with our service at Milstead and never go anywhere else.
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My wife and I have used Milstead several times in the past, whether it's an oil change or difficult repairs to our vehicles. This time, we had an interesting A/C issue.. Anyways, Kimberly took care of us by having the issue fixed and then offering us a chance to come back without any diagnostic charge in 30 days if the problems happen again. She along with the rest are very good to work with when speaking to them.
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The best hidden auto repair shop in Texas. Friendly service, great waiting room with extras. Big city quality with that good home country feel.
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we always take our cars to Milstead!! Love the friendliness and good work. They keep us informed as to the progress, and cost,(if any) of our repairs.
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Your people as always were informative friendly and courtious. I would appreciate if I could see the parts that were replaced to reinforce the positive experience.
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The service was superb! I was able to bring my car right in and three hours later it was fixed. Everyone at Milstead was helpful and so friendly, including Tina!!
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Besides the great customer service and work done on my transmission, I greatly appreciated that you also washed and vacuumed my car. That was really a surprise. Thank you.
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attention by staff excellent.Had busy weekend planned and asked for time frame. Times given were overly optimistic both on expected diagnosis of problem and at pickup.
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Excellent service. Kim was very helpful and knowledgable. The technicians did a good job.
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As always the service was outstanding. Pleasure doing business with Milstead's.
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True Professionals. Excellent service in a timely manner.
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I've never been treated so well by a auto repair facility. From the person who towed my vehicle, to the front desk and last but not least the gentleman who drove me to work. Everyone was polite and professional in their respective positions. Thank you very much!!! Until we meet again.
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Old car and tough parts to find but Gabe at Milstead came through big time for this car collector. It was a little more expensive than I thought it would be but considering the difficulty in finding the parts I am happy and will return next time I need something done right.
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Courteous, timely and I especially appreciated the warranty.
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Quick service and reasonably priced.
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Customer service is wonderful, very friendly and efficient. You can tell this is a business run by people who have pride in their work.
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Very torough and friendly service. I do wish there was an option for making an appointment for an oil change, though.
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Prompt and professional staff and service
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Like doctors and salesmen, it is hard to find people you trust in certain professions. When I call Gabe with a problem, I can guarantee I will get a great price for great service, and I always get my vehicle back when they say it will be ready. From the the service department to the front office staff, I trust everyone there, and I am glad to refer them to friends and family.
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did same work on this vehicle as my other sons 2005 elantra. great work both times. i feel i can trust milstead for maintenance work when needed.
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Milstead provides kind, competent service and actually fixes problems. I like knowing going in what to expect.
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I called when I had to have repairs made to my car. You picked the car up from my home and courteously called me back with an estimate for cost of the repair and time needed to complete the repair. When done, you called me and offered to let me pick the car up after hours. My car was squeaky clean, the repair was done right and the price was reasonable. I'll use you again!
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We've been using Milstead for almost 3 years now since moving to TX and are always extremely pleased with the level of courteous and professional service and their quality of work. Highly recommend.
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The folks at Milstead Automotive make an inconvience of car repair less painfull. Good honest people. I'm glad to see there are people like Milstead still around.
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Recently moved from the Spring area and sad to leave this company's service.
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From the moment I walked in, everyone was friendly and helpful. Car was repaired in a day........and cleaned!!! Customer services is 5+ stars! Will defintely return.
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The staff at Milstead Automotive have become friends; they are all friendly, honest and sincere. We have been using Milstead for all of our automotive service, including their collision repair service for 25 years and have the utmost confidence in their work.
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Labor charges where a bit pricey,felt like I was getting kicked while I was down.They did fix the vehicle though.
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Consistently a good job. Thank you.
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The repairs are done right and with good advise on related items that should be replaced at the same time to lessen risk of the problem reoccuring.
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Always great,I got there 15min.before opening.No problem,I was greeted by 3 employees offered coffee,mags and computer for my pleasure.this is not my dad's car shop.I was in & out in a half hour.
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As a regular customer I appreciate not being charged for changing light bulbs. Good PR!
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Treated well be everyone dealt with
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Really great people. I would rate 5 stars if issues would be addressed.
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The only concern were the dogs. You see we picked up on a Saturday after hours and didn't really want to get out of the car. When the girl came to the door we did get out and everything was fine.
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We came in for a "Check Engine" light and it turned out we were surprised it was still driving! They got us in the schedule quickly and offered a loaner car. Great service.
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Things worked out great. Very straightforward, which I appreciate. I picked up the van on Thursday and we drove to Dallas over the weekend, and we had absolutely no issues. This was my first visit to Milstead and I'm feelling pretty confident about their work, protocols, and efficiency.
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We came in for a "Check Engine" light and it turned out we were surprised it was still driving! They got us in the schedule quickly and offered a loaner car. Great service.
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I've onlybeen to Milstead twice but each time I've been impressed. Quality work...but honestly, thats what you expect. What really impressed me were the people. Excellent customer service and folks are genuinely pleasant and interested in helping. That is rare--and wonderful!
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Work done quickly. I especially like being dropped off and picked up to get my car. Thanks for the car wash too.
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friendly and great atmosphere!
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great people, great feedback, great communication, and my Jeep is running good!
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they explained what they were doin in plain simple to understand language,i was taken home by a fine gentlman in the company courtesy car did not expect this especially these days good old fashion service...everyone was pleasant to deal with
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Once again, a wonderful experience with knowledgable staff followed by excellent service.
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As always wonderfull experience!! Great Staff!!!
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warm, welcoming staff, prompt service. A+
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Milstead has become our family garage because they make us feel like family.(Good catch phrase, huh!)
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Every person seemed very knowledgeble about cars as well as the business itself. Everything was explained upfront with no surprise charges. Everything was explained completely when I checked out. Shuttle service made it much easier for me .
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greeted in a friendly manner; reminder phone calls that the ordered part was in
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Tire blew out from damage. Quick service at reasonable price.
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Dropped car off for an inspection and wash all went well except they forgot to call me when the car was ready.
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good, we have been here several times
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I was pleasantly surprised to find that the auto repair customer waiting area was comfortable, clean, and supplied with a variety of complimentary coffee and small of snacks. Personally, I prefer hot tea but I'm sure if I asked, someone would have supplied me with a tea bag. There was also a public computer and a large selection of magazines. Best of all there is complimentary shuttle service, which I made use of both going home and picking up my car. Both drivers were very courteous, and helpful. The first driver even helped me transfer groceries from my car to the shuttle, and then he even helped me bring the groceries to the house. Gosh, what more could you ask for? In addition, the automotive repair shop floor area appeared clean, organized, and well kept.
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After a number of years using Milstead, I have complete confidence in the integrity and competence of their entire operation. Fair, honest pricing and superior customer service.
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Pleasant staff and excellent customer service.
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Service of the highest quality, quickly and efficiently rendered.
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We want to thank you all for helping us out when we broke down heading thru Conroe. We appreciate the accommodations to be able to stay in our rig while we awaited the repairs.. even though that is not a main service you offer. Everyone was friendly, helpful and considerate. THANKS!
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Continental Airlines has their Presidents Club and Frequent Flyer Elite Program. As a repeat Milstead customer since 2001, I feel as though I've gained some "elite" status. Always greeted with a smile, treated with respect and service as though I was your best customer.
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I knew arriving it was a delay of 30 minutes before they could get to the car, but the overall visit lasted 2 hours! If you hope to have returning visit for these types of quick services, you need to find a way to streamline this process.
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Whenever I bring my car in, I am very pleased with the service, price and way I am treated by the staff. Everyone is very kind.
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The service was excellent and will continue my bussiness there.
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Amber was very helpful. I had misplaced my insurance card, and she was more than gracious about it. Very friendly and informed me about how long they would need to complete the work.
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Great shop. My repairs were expensive ones. Milstead pricing was competitive and less than the dealer, by quite a bit for some of the repairs. Very polite and courteous.
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Great service, great attitudes, and great job by these guys. I feel like they're very honest which is the most important thing to me. They told me my back brake pads were only 50% worn and didn't need to be replaced, only the front did. I would have never known the difference so I really appreciate the honesty. I will definitely be back!
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Going to Milstead Automotive is always a good experience. They treat you me like family all the time!
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Good service and knowledge. A little on the high end of prices and sometimes a longer than normal wait for service if you are waiting for your vehicle, but overall good.
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Great Service! A longer wait for an oil change than I expected but I'll be back.
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Amber is a pleasure to deal with. She is very thorough and provides detailed information in regard to repairs and pricing. She is a true professional and makes dealing with Milstead a pleasure!
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Every experience I have with you guys is good. You do good work, and your front crew, especially Gabe, are the best Customer Service Reps in the industry. The only way you could make a better experience would be to charge less... But that's true of anything.
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Employees were consistently friendly, pleasant and helpful. Waiting room is comfortable. My only 'gripe' would be that if I agree to have recommended repairs done, they should waive the diagnosis charge.
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Milstead got my car in right away on a walk-in and fixied it same day.
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My service has always been very professional. They finish my repairs timely and let me know how things are going as the work is in progress. I deal with Amber mostly and she is great.
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in and out with an oil change and check up!
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Qutstanding..Gabe is an excellent spokesman for your company
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I had a dead battery, and the gentleman named Troy that came and jumped the car was very polite and courteous. He let me follow him to Milstead to get the battery replaced.
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I was in and out with no problems, friendly service as expected.
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Great oil change, quick and curteous
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I came in for an oil change. They did the work requested quickly, correctly and as promised.
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Have received regular service on my motor homes for over 10 years and have always receive excellent service.
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Great wrecker response time, have used them twice in the last 90 days.
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I had my car towed to the auto place first then it needed to go to the collision place. It was like dealing with 2 separate companies. I would of preferred just dealing with one person and one total quote but I understand the procedure. Everyone was very friendly and professional and helped me out with used parts when needed and available. I will come back to this place because I felt a trust connection and that is the #1 importance to me when dealing with auto repairs and services!
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Excellent fast and friendly informative service
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Quick and easy. Satisfied I will get the appropriate work done in a quick manner.
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There was a strong smell of hot oil when I drive. I washed down the engine in the area of the oil filter and the smell has decreased.
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I came in to Milstead's for an oil change and they did it in a prompt and professional manner,Their receptionist was very sweet and I was out the door in no time. I definitely will recommend Milstead to all my friends and family.
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We just moved to Spring and it was time for the routine quarterly serivce. Oil change and Inspection
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they gave me real good service when i was in there
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My Oil change was performed with prompt attention. The waiting area is very welcoming with free drinks and snacks. The staff offer first class, friendly customer service.
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Amber was a big help and worked well for me. the work done on my car so far is satisfactory. only complaint is my car smelled like old cigarette stale smoke and I do not smoke. other than that I am a happy camper.
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I was very pleasantly surprised with the service. In the past Milstead's customer service reputation was not so good so I avoided it. I got a coupon on the back of my Kroger receipt sand decided to give it a chance. I've since reccomended you to friends and family.
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Milstead does a great job
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Have been utilizing Milstead's for all my automotive repair needs since 1987. The service is outstanding and repairs always done properly and on time. Will never use any other facility as long as I live in the area.
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I was surprised at Milstead's friendliness and efficiency. They were very helpful and I feel like they were very fair. I will be returning for a brake job soon.
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Great experience! Very pleased with the work done on my car.
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Quick service - thanks, will be back
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tire repair should have been free, sice i brought the tires from you.
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well done, will return, good job
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Just an Oil Change, but quick and efficient.....
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Decided that morning that I needed to have the oil changed on my Accord. Walked in and was out of there is less than 30 minutes. Very good experience.
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Very friendly, explains things to customers and makes suggestions without pressure or scare tactics.
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I've been a Milstead repeat customer for over 10 years; promptly greeted and serviced in a professional and timely manner.
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Nice place, need to work on customer service skills.
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I received prompt and courteous service on a recent visit to Milstead. I asked for only specific services to be performed for budgetary reasons. There was no pressure to add additional repairs or services.
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Took my car in for a oil change. During the inspection, they found that the tire rotation I had done at a dealership put the tires on wrong cause they were two different sizes. Thank you guys for finding that mistake and correcting it. I will definitely be bringing my car back...
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We have been using Milstead Automotive for repairs and maintenance since 1986 and have received consistently excellent service. The staff is not just friendly, but I have come to think of many of them as friends.
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Have done business with your company for about 3 years, have always received the best care.
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Friendly, efficient and qualified, very satisfied with the work I've had done here so far
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Another quick and friendly service from Milstead!
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It's always great! I have been bringing all 5 of my cars to Milstead for the past 2 years since we moved here. It's always nice to chat with Gabe and Amber...they know me and they know my cars.
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My rainy day high-water experience turned out to be a bit more tolerable by using Milstead's. I've used the wrecker service a few times and I've always been very pleased. The trucks are clean and the drivers are courteous. This last time, when I was stranded in the middle of the road in high water, the truck arrived less than 5 minutes after I called, wow. The automotive department did a fantastic job drying out my engine and getting me back on the road. I would highly recommend Milstead's to anyone.
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Keep up the good work. I have never had a bad experiance at Milstead. All employees are freindly and always have a smile on there face.
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Mark handled the work i needed done on my lexus with care and professionalism. I live in Tucson and he did it all by email and phone i am very pleased with his service and so should Milstead
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Treated courteously. Work done in a timely manner.
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Have had Milstead work on three different hot rods, Ford and Chevrolet motors, suspension, air conditioning, electrical, etc. Experienced mechanics, honest pricing, excellent work.
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Will be bringing my vehicle back when needed for service. Friendly and knowledgeable employees that are able to explain what needs to be or has been done with your vehicle.
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Friendly employees. Very knowledgeable concerning your vehicle. Explain items where you can understand.
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Overall we are very pleased with your service and Milstead is our exclusive service provider for 4 cars. You provide courteous and prompt service every visit. We especially appreciate the courtesy shuttle service!
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My review will be short, and sweet. The thing that keeps us loyal Milstead customers is I am always confident that the analysis Milstead does is accurate. The work performed is solid and the warranties offered are stood behind. Plus you have a damn good set of people working for you.
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I came in for an oil change and tire rotation. Everyone who works at Milstead provides excellent customer service. I was in and out in 1 hour.
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Milstead is the only place I will take my vehicles for repair. Have used them several times. They are reasonable, provide good work and service. I have had my truck in 2x's to have brakes checked and each time they told me they were fine and never charged me for checking them....that's honesty and I will keep going back.
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I have always found Milstead Automotive to be fast and efficient when my truck needed repairs. Their diesel mechanic(s) are competent and have always provided me with excellent service. It is also convenient that they have rental cars available to provide me with transportation while my truck is being fixed.
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Great service! Always within the time given.
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I was very impressed with how your company treated me and my car
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I have been utilizing Milstead's for all my automotive needs since 1987. There isn't anyone I trust more with maintenance and repair. Hate to experience breakdowns but always enjoy visiting the professional and courteous staff at Milstead's knowing it will be fixed correctly, on time and on budget. Dick and the fine folks at Milsteads have really created something unique in the automotive repair world. Excellent customer service with attention to detail is their trademark. Hope I never have to move away because I would surely miss Milsteads.
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My vehicle was dropped off needing extensive repair work done to the fuel system. I was surprised and very happy that the repairs were done in such a timely manner. With the type of work it needed, I didn't think they could get it done as quickly as they quoted, but it was. I am very satisfied with the repairs and will recommend Milstead Automotive to everyone. The employees were all very kind and helpful as well.
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See survey response below.
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Execellent service, friendly and professional staff. The owner's presence is regularly in the facility.
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Milstead dropping me off at home and picking me up after the repair work was completed was a big help. We have an extra car but my wife was ill and unable to provide me the transportation I needed. Milstead helped tremendously. Thanks again.
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Front desk clerk was super friendly and work was done fast.
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We have always had good drop off experiences at Milstead, but this last time I called for an "appointment" for my oil change and I told them when making the appointment that I would be waiting for it. It was a 2PM appointment and the car wasn't brought back until almost 3PM and I didn't leave until almost 4PM. Going forward I will make sure my car is taken within 15 minutes or I will have to leave. To me an appointment is just that, not just a time to show up.
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You run a clean efficient shop. Thank you.
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Prompt and attentive service.
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I have become to trust and fell comfortable taking my truck to Milstead for my automotive needs. Gabe is an outstanding employee and is always very helpful. Plus the coupons for the oil changes on the Kroger receipts really help. Thank you.
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When our service light came on, Milstead corrected the problem and had our car ready within a day. We've had no further trouble and like their service guarantee. They also honored our AAA card with a discount.
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I was in and out in a timely manner while it was busy. i liked that.
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I came in around 11am on Saturday for an oil change and the took my vehicle right in. The staff was friendly and the service didn't take much time at all.
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Fast, efficient and friendly down home experience!
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You did a safety inspection in very good time.
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Milstead Automotive has serviced all of our vehicles since we moved here in 1986. We have always found Dick Milstead and his staff to be honest, friendly and knowledgeable. We wouldn't go anywhere else for our automotive service needs, and have recommened Milstead Automotive to our many of our friends and family.
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friendly & knowledgable staff.
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I was in and out in less than an hour for an oil change and I hadn't even made an appointment. The cost was as quoted over the phone with no surprises. I will be a returning customer.
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How fortunate Spring, Texas is to have Milstead Automotive in our community. Work performed, timeliness of repair and service excellence are all achieved during a typical visit. Having relocated to Texas 2 years ago the loss of a good mechanic can be devastating. Finding Milstead Automotive for my auto maintenance and repairs is nothing short of a blessing.
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There was no surprises and that is a good thing when your car is worked on.
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